Shipping policy
At BECOMING., many of our products are made to order. This means your item is produced after your order is placed rather than pulled from pre-made inventory.
Order Processing
Once your order is placed and payment is confirmed, it will be sent into production.
Because our products are made to order, please allow time for your order to be produced before it ships.
Processing and production times may vary depending on the product, order volume, holidays, and fulfillment location.
Once your order ships, you will receive a shipping confirmation with tracking information when available.
Shipping & Delivery
Shipping times shown at checkout are estimates and may vary based on your location, shipping carrier, fulfillment provider, weather, holidays, or other circumstances outside of our control.
Production time and shipping time are separate. Your order must first be produced before it can be shipped.
While we work to get every order to you as quickly as possible, delivery dates are not guaranteed unless expressly stated otherwise.
Tracking Your Order
When tracking information is available, it will be sent to the email address provided during checkout.
Please allow time for tracking information to update after your shipping confirmation is received.
If your tracking information has not updated for an extended period or you believe there may be an issue with your shipment, contact us at becomingclothingcompany@gmail.com.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before submitting your order.
If you notice an error after placing your order, contact us as soon as possible at becomingclothingcompany@gmail.com.
Because orders may enter production quickly, we cannot guarantee that shipping information can be changed after an order has been placed.
BECOMING. is not responsible for orders that cannot be delivered due to incorrect or incomplete shipping information provided by the customer.
Lost, Stolen, or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us and we will review the available tracking information and assist where appropriate.
BECOMING. is not responsible for shipping delays caused by carriers or circumstances outside of our reasonable control.
If tracking shows that a package was delivered but you cannot locate it, please check the delivery location, surrounding area, household members, and neighbors when appropriate and contact the shipping carrier.
You may also contact us at becomingclothingcompany@gmail.com for assistance reviewing the shipment.
Damaged or Incorrect Orders
If your order arrives damaged, defective, misprinted, or incorrect, please follow the instructions provided in our Refund Policy.
Please do not return an item without contacting us first.
Multiple Shipments
Depending on the products in your order and where they are fulfilled, items from the same order may occasionally arrive in separate packages.
If this occurs, you may receive separate tracking information for each shipment.
International Shipping
International shipping availability may vary based on destination and product.
Available shipping destinations and applicable shipping costs will be displayed during checkout.
International customers may be responsible for customs duties, import taxes, or other fees charged by their country or local authorities. These charges are not controlled by BECOMING. and, where applicable, are the customer's responsibility.
Contact Us
If you have questions regarding shipping or the status of your order, please contact:
BECOMING.
Email: becomingclothingcompany@gmail.com