Refund policy
At BECOMING., each item is produced specifically for your order. Because our products are made to order, we generally do not accept returns or exchanges for incorrect size selection, color choice, change of mind, or buyer's remorse.
Please review all product details and sizing information carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery at becomingclothingcompany@gmail.com.
Please include:
- Your order number
- A description of the issue
- Clear photos showing the item and the problem
We will review your request and, when approved, work to provide an appropriate resolution, which may include a replacement or refund.
Sizing & Exchanges
Because our products are made to order, we generally cannot offer exchanges when the wrong size is ordered.
Please review the size chart provided on the product page before completing your purchase.
If there is a manufacturing issue or you received a size different from the size you ordered, please contact us so we can make it right.
Order Changes & Cancellations
Orders may enter production shortly after they are placed.
If you need to change or cancel an order, contact us as soon as possible at becomingclothingcompany@gmail.com.
We cannot guarantee that an order can be changed or canceled once it has entered production.
Refunds
When a refund is approved, it will be issued to the original payment method.
Please allow time for your bank or credit card provider to process and post the refund after it has been issued.
Shipping charges may not be refundable unless the refund results from an error with the order or as otherwise required by applicable law.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us at becomingclothingcompany@gmail.com.
We will review the available tracking information and work with our fulfillment and shipping partners when appropriate to help determine the status of your order.
BECOMING. is not responsible for delivery issues caused by an incorrect or incomplete shipping address provided at checkout.
Contact Us
If you have questions regarding your order, return eligibility, or this policy, contact us at:
BECOMING.
becomingclothingcompany@gmail.com